We will offer a refund within 30 days of purchase, after this date, vouchers and memberships are non-refundable. Refunds will be sent out within 30 days.
Membership Charge Authorisation
I authorise The Floatworks Limited to deduct my monthly dues from my debit card. The monthly deductions will begin on the date of sign up and continue being charged on the same date of every month. I understand charges will continue month-to-month until I choose to cancel or freeze my membership, after a minimum 3-month commitment, using the procedures defined below.
I understand the cancellation procedure is to submit the a notification of cancellation in writing 30 days prior to my final billing cycle and that any account changes need to be requested by the card holder on the account with signature provided as authorisation.
I understand that I have the option to freeze my membership at anytime which will reduce my monthly membership dues to £1 per month until such time I choose to reinstate, or fully cancel, my account.
Our vouchers are valid for a year, unless stated otherwise.
If you wish to cancel a booking this must be done with a minimum of 24 hours notice.
All of our memberships are fully transferable and may be shared amongst friends.
We require all first-time floaters to sign this liability waiver.
Please confirm that:
At Floatworks we are very keen to make sure everyone can float, however, safety is very important too. If you have a physical disability please first consult with your doctor. If your doctor gives you the ok then please call up the centre and speak to one of our team leaders or managers. They will explain to you exactly what precautions and measures we need to take to ensure safe and happy floating. We can’t guarantee that every person who comes to Floatworks will be allowed to float, and we must speak to you beforehand to understand any physical disabilities that you are managing so that we can put the correct safety measures in place.
I confirm that if any of the situations above change, then I will inform Floatworks prior to floating.