Careers

Floatworks Associate – The Floatworks

We’re expanding and are looking for great people to join our team, with the ambition to progress as part of a rapidly growing health and wellness business!

Our Story

Founded in 1993, The Floatworks has sent more than 150,000 customers back into the world feeling happier and healthier than when they arrived.
As the leading pioneer of floatation therapy, we exist to create transformational and long lasting experience for our customers.
The people we hire, our customers and our partners are what make our company great.
“Life always feels better after a float!”

Who are we looking for?

We are seeking candidates who are pro-active, positive, organised and seeking to make a positive impact on peoples lives. Full-time and part-time opportunities are available including morning, daytime, evening, and weekend shifts.

What can we offer you?

An exciting and fast paced career. We are looking for talented individuals to play a major role in the expansion of The Floatworks brand. There are many opportunities for career and personal development for those with a desire to be a part of this exciting journey. We are ambitious and we want you to be too! We can also offer you free floating out of hours – which is life changing in itself!

Responsibilities

Floatworks Associates are responsible for but not limited to:

  • Communicating with enthusiasm and ensuring the highest quality customer service at all times
  • Understanding individual customers circumstances and tailoring their experience, including new client orientation
  • Gaining post float feedback from customers and designing new processes accordingly
  • Product and service sales (with commission based incentives)
  • Answering phone calls, scheduling appointments and taking payments
  • Updating relevant reports and databases
  • Management of inventory
  • Email and telephone correspondence with customers, suppliers and partners
  • Cleaning between sessions

Skills and Experience

  • Customer service and/or retail sales experience
  • Microsoft Office including Outlook and Excel
  • Multi-tasking and working within a dynamic team
  • Flexible, quick learner
  • Detail orientated and able to follow defined processes
  • Professional demeanor and appearance

Please email your CV to: ed@floatworks.com and include a brief description of why you’re interested in this position!