Subject Access Request Policy


Under the GDPR ‘right of access’ you have the right to request:
• If and how your data is being processed.
• What data we hold about you.

To make a Subject Access Request you should contact us via:
• Email:
• Telephone: 0207 357 0111
• Mail: Floatworks, 17B St George Wharf, London, SW8 2LE
• Or in any of our branches.

We will endeavour to response to your request immediately. It will take no longer than one month.

This information will be provided free of charge.


• The right to request the correction of inaccurate personal information we hold about you.
• The right to request that we delete your data, or stop processing it or collecting it.
• The right to stop direct marketing messages, and to withdraw consent for other consent-based processing at any time.
• The right to request that we transfer or port elements of your data either to you or another service provider.
• The right to complain to your data protection regulator — in the UK, the Information Commissioner’s Office.


Please contact our DPO at


Privacy Policy
Data Retention Policy