frequently asked questions

  What is Epsom salt?

Epsom salt is actually magnesium sulphate, a pure, time-tested mineral compound with dozens of uses. Health benefits include soothing muscle aches, reducing inflammation and treating sunburn. From facials and hair volumisers to pedicures and exfoliants, many celebrities – and their beauty teams – use Epsom salt to treat skin ailments and look their best. We also sell our Epsom salt for use at home between floats.

  I'm claustrophobic. How can I use the tank?

This is a common concern. You can choose to float with the door of the tank open and with the interior light on. However once we have explained to our customers that they are in charge of the whole procedure, their worries subside, and usually they go on to float with the door closed and the light off. You can just give the door a touch and the pod opens out into the room again. The great thing about the floatation experience is that once you get inside and lay back in to the silky smooth solution and surrender yourself to the buoyancy it all starts to feel very luxurious and safe. The only issue we ever get is that some of our customers really don’t want to get out at the end of the session.

  How is hygiene maintained?

The high saline content of the floatation environment ensures that nothing harmful can survive within the tank. The water within the tank is automatically filtered between each customer (and 24-hours a day when not in use). The water is filtered through a 1 micron pool filter (that’s 1/100th the diameter of a human hair!) and is sanitized with a small amount of disinfectant and UV light.

  Is there any risk of drowning?

The high buoyancy of the water makes it impossible for the individual to go beneath the surface. Once settled it even becomes difficult to touch the bottom of the pod with your hand just beneath you.

  Can I fall asleep?

Many clients do fall asleep in the pods, either purposely, or due to the deep relaxation. Just one hour of floating is equivalent to 2-3 hours of deep sleep. Many of our clients who suffer from insomnia or jet lag get immense relief from floating.

  Do I need to prepare in any way?

No. Floating is perhaps the easiest pastime imaginable. The only precaution that you should take is that you should not shave on the day of your float session. The high salt content of the water can be slightly irritating to freshly shaved skin. We do provide Vaseline in every room for people to cover any small cuts and grazes, and this is very effective in covering shaved skin. Aside from that, it is worth reading through our pre-float guidance on the floatworks experience page

  Do I need to bring anything for the float session?

What we provide: white fluffy towels; earplugs; organic shampoo, conditioner and shower gel; hairdryers; hair straighteners; and beautiful, complimentary herbal teas for after your float.

What you need to bring: any personal toiletries such as hand or face creams and a comb if required.

Swimsuits: many people ask us if they need to bring something to wear in the pod. You have your own private room so we suggest floating without anything on to be completely free – but it is up to you!

  Do I float nude?

Most people don’t wear anything when floating, and this is what we recommend as well. Anything you wear while floating will become heavy with epsom salt and cause a distraction during your float. You have your own private room with private shower.

  Are there any side-effects?

There are no known side effects of floating. Even the magnesium-based Epsom Salts we use at The Floatworks are good for you. They soften and replenish your skin, and help counteract the magnesium deficiency that most of us have due to depleted magnesium levels in our soil and food

  I'm pregnant. Can I float?

Absolutely. In fact heavily pregnant women probably achieve as many, if not more benefits from floating than anyone else. Just lying on a bed can be extremely uncomfortable for women in the later stages of pregnancy due to the massive gravitational strain placed on the body. The float tank is a wonderful haven to which pregnant women can escape.

If you let us know when you book or when you arrive we can give you some extra tips on how to get the most out of your float.

  Can I float if I am menstruating?

Of course. Just follow the same process you would for swimming.

  Can I float with a friend?

Unfortunately we do not offer double floatation sessions as in our experience it pretty much defeats the object. Floatation is largely about isolating your senses and having someone else in there with you would seriously distract from the experience and therefore many of the benefits. We do however have four pods so you would both be able visit at the same time as the after effects are very much a shared experience.

  Can I share my floats?

Our Intro 3 x Float Package is not shareable. All other options are shareable.

Our Memberships are shareable and we encourage Members to share with their friends and family. We feel very strongly about our community.

  What is the longest I can float for?

Most of our sessions are 1 hour, however it has been shown that the longer you float for and the more regularly you float, the greater the benefits are. Experienced floaters often book multiple sessions from 2 to 4 hours. Please let us know if you would like to discuss your options.

  How many times should I float?

The more regularly you float the better. Just like any activity, the more you practice the better you become, and the more cumulative effects you will see.

  I'm disabled, can I float?

At Floatworks we are very keen to make sure everyone can float, however, safety is very important too. If you have a physical disability please first consult with your doctor. If your doctor gives you the ok then please call up the centre and speak to one of our team leaders or managers. They will explain to you exactly what precautions and measures we need to take to ensure safe and happy floating. We can’t guarantee that every person who comes to Floatworks will be allowed to float, and we must speak to you beforehand to understand any physical disabilities that you are managing so that we can put the correct safety measures in place. If you cannot make your way into and out of the tank safely then you must bring a carer to help.

  Should I let you know about my health condition?

Please inform The Floatworks of all health conditions. If you have a heart condition or wear a pacemaker, asthma, allergies (particularly to salt, bromine or magnesium), or very low blood pressure – we recommend that you seek approval from a medical practitioner before floating. If you suffer from epilepsy or schizophrenia we’re sorry but you cannot float due as it is too risky. If you have an ear infection you should wait until it is cleared up and then make sure you use the earplugs provided.

If your health condition changes at any point you should let us know.

  Is there a minimum age?

You must be over the age of 16 (children under the age of 16 are not permitted to float due to health and safety requirements).

  How do I redeem a gift card?

If you have received a PDF (Electronic) Gift Card then you can now redeem and book your sessions online! Simply visit our Mindbody website and login or create an account with us. Select the voucher that corresponds to your Gift Card (e.g. Single Float Gift Card = Single Float). At checkout simply enter your Gift Card Number. You can now book your float online!

If you have received a Physical Gift Card please give us a call on 0207 357 0111 or email to book your 1st session.

  How do I book multiple sessions?

Our booking system is slightly frustrating when trying to book multiple sessions at the same time.

Please be extra careful if you are booking multiple sessions as you will need to go through the booking process for each session. If you purchase 2 floats and book at the same time, you’ll still need to book the 2nd session. You can check your profile to see your bookings or call us if you are unsure.

  When should I arrive?

Please arrive 15 minutes before your appointment start time so we have time to check you in and explain everything thoroughly.

  Do you have parking in Vauxhall?

Underground parking is off Nine Elms Lane at the foot of the huge Vauxhall tower. If coming from:
- Battersea, turn left just before the St George Wharf development into St George Wharf Car Park at the bottom of the tower.
- Wandsworth Road, turn left onto Nine Elms Lane then immediate right into St George Wharf Car Park at the bottom of the tower.
- Parry Street, go over the junction then immediate right into St George Wharf Car Park at the bottom of the tower.

Your parking ticket will provide a code to be used to gain access to the stairs and lift. The lift that you need is at the opposite end of the carpark to where you drive in. It has a sign over the door saying ‘Stairs & Life to Courtyard’ and is in parking zones M (see image on the right).

Take the stairs or lift to the ground level (‘G’) and when you come out you should the back of the Floatworks building just opposite on your right.

Parking charges:

Up to 1 hour £3.20
1-2 hours £6.30
2-4 hours £12.60

Still curious? Drop us an email or find us on Facebook, Twitter or Instagram and we’ll be happy to help!